Leading Fortune 500 Global Property Maintenance Company Implements allGeo Mobile Workforce Management Solution to Enhance Operations and Achieve Service Contract Compliance Goals
PALO ALTO, Calif., Jan. 23, 2024
The Company has chosen the allGeo solution to collect, monitor and efficiently report business critical data from highly mobile employees at large industrial facilities
Abaqus, Inc., a provider of the first-of-a-kind allGeo hosted mobile workforce management and transportation logistics platform, today announced that a Fortune 500 leader in professional real estate services and investment management services, has transformed its mobile workforce management practices at industrial sites through a highly customized implementation of the allGeo service.
“One of the challenges the company faced was complying with very particular SLAs associated with maintenance contracts at some of the large factories and industrial facilities they manage,” said Shailendra Jain, CEO of Abaqus, Inc. “Some of these require detailed proof of service – employee attendance, rich data capture to record service performed, and strong privacy controls for the employees.”
The company launched a determined search for a service that could improve its operations and help it meet its SLA requirements, and ultimately chose the allGeo solution. The highly customized implementation combines a range of automated and manual data collection for service inspection and maintenance staff including GPS tracking, geo-fencing, QR code scans at specific points of interest, note capture & GPS-tagged photos. This data collection was then tied to a complex “If This Then That” (IFTTT) workflow rules to provide management with job status and exception alerts.
The Customer has said, “We’re absolutely impressed with how allGeo performs within the 4-walls environment of the facilities we manage. We now have the ability to monitor and collect employee attendance, inspection and process data throughout the day, across all three shifts – it’s is exactly what we needed to address the management of a very mobile workforce. The allGeo team has been great to work with and have gone above and beyond to assist us wherever possible.”
The allGeo solution has helped the company achieve its contract compliance goals, control payroll and operating costs, and boost employee productivity, accountability and safety.
The allGeo service can be delivered via a low-touch app or through a 100% service feature that requires no app and works on any mobile device using voice and text messaging. The service can be customized for various vertical industries and includes features such as::
- Full location coverage–the Hybrid Wi-Fi/GPS/Cell-ID combination seamlessly transitions from indoor location, to GPS, to cell-tower based information as the situation requires.
- Range of mobile time clock solution and field data collection features
- IVR-based clock in clock out from any phone with language customization.
- Unique automated “zero touch” gps time clock using contextual Geo-fencing.
- App-based time & attendance includes time clock, GPS-tagged photo capture, signature capture barcode/QR code capture and note capture.
- Mobile “myTeam” collaboration tools including team location mapping, team status, team messaging and multiple crew job check-in/check-out by supervisors.
- Any phone - Supports a No-App solution for feature phones using text messaging and IVR in North America (US and Canada only); Supports App based solution on Android, iOS 9.0, Blackberry, Windows including Windows CE & Phones.
- Cloud-hosted management portal for service administration including rules, alerts, geo-fencing, enterprise messaging and reporting.
- Enhanced Load Tracking features for the Transportation sector.
- Enhanced Reports including messaging, scheduled reports, electronic visit verification etc.
- IFTTT (If this then that) Rules engine to trigger Alerts based on field events such as site check-ins, stoppage exceptions, QR scans & signature capture, safety monitoring etc.
- Quickbooks & other custom ERP integration.
- Analytics with mobile team utilization / performance measurement based on industry requirements
Visit www.allgeo.com for more information and to Sign Up for Trial.
About allGeo
Abaqus, based in Silicon Valley, CA, is a leading provider of cloud-hosted, no-code field service automation platform that helps midsize businesses achieve field service excellence. The allGeo platform helps businesses customize and automate their field service workflows to better manage and optimize their operations and payroll workflow. With allGeo, Field service businesses can significantly reduce payroll and operations costs while improving productivity and accountability. The allGeo platform hosts a suite of turnkey apps that can be rapidly deployed in a wide range of industries e.g. Scheduling, Time Clock, Tracking & Monitoring, Mileage, Dispatch, Electronic Visit Verification, Lone Worker Safety, and Field Inspection using QR / mobile forms. Visit www.allgeo.com for more information.
Abaqus Contact
John Cunningham
1.415.496.9436
jcunningham@abaqus.net
