allGeo general support is included in your subscription and you can rely on our flexible support team working with you to help you realize your operational objectives.
Browse through our Top FAQs and access our comprehensive support material and user guides online to quickly resolve most of your trouble shooting needs.
yGeoTracking is your one stop solution for all your fleet management needs. Manage entire fleet from a single dashboard. USPS Certified.
Fine Grained Privacy Controls, Geotagged SMS, IVR Controls; Geo Rules & Alerts, Reports & Analytics.
allGeo is Intuitive, Interactive and highly Interoperable! For support with comprehensive integration of allGeo with other business systems please contact us.
Easily Locate Message and Manage all your mobile resources under one dashboard and on any device without special apps or data plan.
Deliver Promos & Coupons Based on location Rules with fine-tuned Privacy Controls
allGeo redefines the way you manage your field service. It Leverages your existing cell phones and data plan and boosts productivity with tools like Auto-Tracking, Geo-Fencing, Mileage estimator, Mobile Time Clocking.
It allows all the managers on the go to quickly access their allGeo account to locate, visualize, message and manage their mobile field workers & vehicles
allGeo is platform which hosts solutions for field service management, fleet tracking and mobile messaging. These solutions help businesses operate more efficiently by cutting down costs related to day to day operations by utilizing any standard phone as a gps & messaging tool. allGeo makes your dispatcher's life easier without any expensive upfront investment on Devices, Apps, Data plan etc!!
No. To use allGeo all the participating phones need to be informed via a notifcation OR with a request to Opt-In. If the phones are Company owned, a clearly stated company policy for location & messaging services is required. We will be happy to help you draft your company policy if you need one.
Do you have employees and assets that are constantly on the go? It could be your technician who needs to fix something at your customer's place and needs to check-in / check-out from the job site; it could be your sales rep who needs to meet different prospects and clients on a daily basis; or it could be a fleet of vehicles that are used to transport goods. If yes, allGeo is here to help you locate, message and manage your mobile resources smarter and more cost effectively.
No, allGeo does not require any extra data plan. The service works on any phone using their existing data plan with no special apps to download.
If you need to communicate with your teams that are in the field Ö either to dispatch a new job, or get status information on an important customer delivery, allGeo enterprise messaging helps do it easily and efficiently by stamping your text messages with a GPS coordinate. Furthermore, you can use Text commands to get your employee location, check-in & check-out from a job site, start and stop autotracking of a phone etc. Also, you more easily dispatch jobs to the nearest capable mobile worker through easy desktop based messaging service. That's not it, you can even setup alerts and reports based on custom events e.g. when your delivery truck has reached an important customer's place.
Field Service Visibility is the core of allGeo service, that helps you locate, message and manage all your field service and asset from a single dashboard. Your dispatcher will absolutely love it. ?
Any phone or device with a SIM is all you need to use allGeo. allGeo transforms your existing phone into a workforce management tool so you can avoid expensive investment that is typically associated with other traditional workforce and asset managing solutions.
The USPS mail route contract regulation requires location tracking and reporting of the delivery vehicle. Field Service Dispatch from allGeo helps you cost effectively comply with this requirement by eliminating the need to install any in-vehicle GPS device which can cost you upwards of $300 per truck.
You can easily setup your account for automatic Reporting. allGeo does all the smart work and sends you the location history report of your team throughout the day, so you can spend more time thinking about your next big business deal. These reports can then be used for your customer billing, payroll etc. Reports can be delivered over SMS, Email or downloaded from the website.
No. With allGeo you do not need to install any app or software. allGeo is a carrier grade, 100% cloud hosted service which is completely delivered over the web. You do not need to install any app or software on you computers OR on your employee phones. No Apps; No Special Devices; No Extra Data Plan - We keep it simple !!
Yes, allGeo is available on all phones on most major carriers in the US including AT&T, T-Mobile, Sprint, Verizon, Virgin, Boost et al. All these phones can be enabled for location & messaging services without downloading any apps.
We also provide a manager app for leading smart phone platform such as iOS and Android. Using this app, you as a a manager or dispatcher can easily locate your employees, get job status and send text message notifications to your team while you are on the go!
A Geofence is a virtual boundary of a predefined area of interest that is marked on a map. This can be your Warehouse, Construction Site, or even your popular Customer's Place. With allGeo, you can to set up any number of Geofences on a map and then get GPS-stamped reports and alerts when your employees and assets 'Check-in' and 'Check-out' from each Geofenced Zone.
Since allGeo leverages your existing devices and phones the cost of ownership is low. To top it, allGeo does not require an expensive data plan, saving you money per employee every month. Based on research conducted with our customers (average size = 20 employees) Õ 1 yr ROI with allGeo = ~$50K* !!
Yes. allGeo provides a suite of web APIs which can be used to integrate with any custom backend. Documentation can be provided upon request.
Yes, allGeo can send out alerts via SMS or Email based on location, time & event rules.