Very often, field service businesses pay employees at different wage rates. It could be based on their skill, earning codes, type of job or hours worked (overtime vs regular). Handling these various pay rates can be highly complex for most businesses since they have no way to automate job tracking or pay rate calculations for… Read More »
Field service businesses have the most complex operations & payroll to manage. They usually have operations managers, billing managers and payroll managers who manage each aspect of their business. Many of the tasks they perform are complex and manual, making it time consuming and error prone and just difficult to manage. It only ends up… Read More »
Is the current pandemic putting additional pressure on your Home & Community Based Services (HCBS) workflow? With the increasing complexity of managing personnel in the field, the quality of care vs safety of employees vs cost is a big concern for many healthcare leaders. Modern Field Service Platforms can help automate critical aspects of care… Read More »
Field service workflows can get very complex. Every business has its own challenges, own process and own tools that dictate how they do things. Many field service platforms either provide a point solution to a specific need such as time clocking or advocate an inflexible workflow that businesses have to adapt to by changing the… Read More »
If you are a mid-size or enterprise company looking for an employee tracking, time tracking or task tracking solution, you can now work with Abaqus and Salesforce to deploy an integrated solution. Every field service workflow starts with a customer database, job assignments to field staff based on many criteria, tracking or monitoring field visits,… Read More »
Many businesses rely on paper records to track field employees who are involved in inspection, maintenance and field work. Keeping track of employee hours in the field, tasks they are performing, and equipment they are using can be daunting. The maintenance of job records is labor intensive and complex. Improving employee time, task and equipment… Read More »
Field service companies have a unique payroll challenge. Most of their employees are in the field and turn in their hours which have to be manually validated before being entered into their payroll system. Secondly employees need to be regularly onboarded and new customer job sites need to be added in real time. Abaqus’ integration… Read More »
Facility inspection has become a lot more complex with the advent of COVID. Customers of facility management companies are asking for more rigorous inspections along with documentation and proof of service. Most facility management companies have some sort of inspection protocol in place but now they need to take it to the next level. How… Read More »
In today’s world, where online identity thefts & phishing attacks are at a rise, the traditional method of using a login password alone is not reliable enough. Today, you hear about data breaches all the time and how companies are scrambling to address this serious risk to their data. The login process has to be… Read More »
The exponential growth of home healthcare services is presenting some new challenges to businesses. How do they monitor and track their field staff for patient attendance? How do they appropriately reimburse caregivers for the mileage so as to not run afoul of labor & tax laws. How can they optimize their field operations to reduce… Read More »